Company Profile

Henley Marketing Services was formed in 1979 and is a wholly owned subsidiary of Paradigm Holdings Ltd. Were on the outskirts of Reading and close to the M4, M40 and M25.

Members of the Direct Marketing Association

We are members of the Direct Marketing Association and promote the use of best practice in the company. And we are one of the only 25% of mailing / fulfilment agencies to have won recognition from the Quality Management Programme monitored by the British Accreditation Bureau. Further details of these memberships are in the Accreditations section.

Client Service

The company is structured with client services at the core. Its role is to liaise with clients to ensure that the computer, production, call centre / data and programming departments deliver an integrated service to ensure all projects are completed on time and on budget.

Our Vision

To build a successful business which is a leader in the supply of direct marketing services.

We are focused and determined to perform to the highest standards to supply services which are

Better Quality

Better Service

Better Value

Why should you choose us?

There is a whole page devoted to this subject plus

Henley Marketing Services gives you a unique guarantee...

To the best of our knowledge we are the only company in the UK to guarantee that, if you are ever disappointed with our service, you only pay what you feel is fair.

If you are not totally delighted you will be sent a blank invoice for you to enter the amount you think is reasonable.

We are happy to offer you this guarantee through our commitment to Client Care and the certainty delivered by our rigorous adherence to internal systems.

Over 90% of first time clients trust Henley with a second job and over 80% become regular users of our services. We haven't lost a client due to poor performance in over 4 years. These figures alone tell you that we are the correct choice for you.